Privacy and Security Policy

At NutraBio.com, we understand that you're concerned about the privacy and security of your information. We value the trust you place in us and are committed to handling your information responsibly. By visiting our website, you accept our Privacy Notice, which we've explained below.

Credit Card Safety – SSL Secure Transactions

To protect your credit card information, Nutrabio.com uses the latest encryption technology to safeguard your sensitive data. We process your credit card number on a server that is not accessible from the Internet, providing an additional layer of security. When shopping on Nutrabio.com, you can choose to shop in a secure mode using SSL encryption, the Internet standard for secure transactions. Alternatively, you can provide your credit card information to us over the telephone. We understand that some customers may feel more comfortable using these methods, and we are happy to accommodate you. Your order information and purchase history are further protected by a password of your choice. In the event that you forget your password, we will first verify your identity, and then send your password to the email address specified in your Nutrabio.com account. This ensures that your information stays secure and only accessible to you.

Why your transactions are secure:

We use state-of-the-art encryption technology provided by Thawte to safeguard your transactions. The technology used is SSL (Secure Socket Layer) which is supported by both Netscape and Internet Explorer web browsers that are version 3.0 or newer. Your information, including your credit card information, is encrypted and cannot be read as it travels over the Internet.  We never display your full credit card information. Your account is password-protected. You cannot submit an order or view your personal information without your password. Nutrabio.com does not share your personal information with any other company, guaranteed!

ScanAlert and HackerSafe Protected:

HACKER SAFE certified sites prevent over 99.9% of hacker crime.

NutraBio.com is tested and certified daily to pass the FBI/SANS Internet Security Test. The "live" HACKER SAFE mark appears only when a web site's security meets the highest security scanning standards of the U.S. government, Visa, MasterCard, American Express, Discover and JCB.

Your privacy is important:

Your privacy is extremely important to us. For this reason, we'd like you to know about the personal information we collect and how that information is used. The only personal information that we collect is information that you give us when you register and when you make a purchase. We use that information to service your account and to personalize your experience at Nutrabio.com. We'll never share that information with third parties interested in e-mailing without your consent.

Here's the information we gather:

When you register at the site, we ask for certain basic information to service your account: name and e-mail address. If you decide to make a purchase, we then ask you for your shipping and billing addresses, phone number and payment information.  We also keep track of customer purchases, traffic patterns and related site usage inside our website to help us shape our recommendations about products and improve our web page and site design.

Consent:

By using NutraBio.com and providing us with your personal information, you are accepting the privacy practices described in this policy statement. We may update our Privacy Policy from time to time. Please check back here occasionally, where you will always find the latest version.

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Comments:

If you have any questions or comments about our privacy policy, please email us at customercare@nutrabio.com.